• What is the $250 Power Saving Bonus?

    The $250 Power Saving Bonus is a one-off $250 payment that provides direct support to Victorian households experiencing power bill stress during the coronavirus pandemic.

  • Who is eligible for the Power Saving Bonus?

    To be eligible, you must meet the following eligibility requirements:

    ● Be a Victorian residential energy consumer (i.e. have a residential electricity account)

    ● You must be the account holder

  • When can households apply?

    This program is running from 1 July 2022 until 30 June 2023.

  • How many people per household can apply?

    Only one payment is available to each household.

  • I am a concession card holder who received the previous Power Saving Bonus before 1 July 2022. Can I apply again?

    Yes, you can.

  • How do I apply?

    Applications are made online. If you do not have access to the internet or are uncomfortable using technology, we are here to help.

    Get in contact with Hampton and Highett Community Centres and we will help you every step of the way:
    Phone number: 0492 800 592

  • What do I need for the application process?

    When you come to us to submit your application, there are a few things you need to bring with you:

    ● A copy of a recent electricity bill
    ● Your ‘NMI’ number (this is located on your bill and is typically a10 or 11-digitnumber)

    Be sure to keep a copy of your NMI and your application reference number as you may need this information for further communications about your application.

  • How will it be paid to me?

    When you submit your application online, you will be able to choose between receiving your payment via EFT (electronic transfer into your bank account) or cheque.

  • How long does it take to receive the Power Saving Bonus?

    If you meet the eligibility and documentation requirements, you should receive your $250 payment via Electronic Fund Transfer (EFT) within two to three weeks of submission. If you request payment via cheque, this should be received within four weeks.

  • What times are Hampton and Highett Community Centres assisting people with applications?

    We will be providing support during business hours Monday to Friday.

  • Do I need to call and book a time?

    No, Please fill in the online form by clicking the button below and someone from the centre will be in contact with you shortly.

  • What’s the easiest way to get to Hampton and Highett Community Centres via public transport?

    Highett: Highett Station is a 9 min walk. A bus stop is located on the corner of Worthing Road and Livingston Street.

    Hampton: Hampton Station is a 1 min walk. Bus stops are located at Hampton Station.

  • Does Hampton and Highett Community Centres offer parking?

    Highett: Free parking is available in Livingston Street and Worthing Road Highett.

    Hampton: Free parking is available at the rear of Hampton street, behind Woolworths. Time limits apply.

  • Does Hampton and Highett Community Centres offer disability services?

    Both centres cater for people of all abilities. Designated Disability Parking, wheelchair accessible, disabled toilets.

  • How do I apply for the bonus?

    If you do not have access to or are uncomfortable using technology, get in contact with us and we will guide you through the process by clicking the button below.